Maddening Blather on Hold with AT&T

We lost our Roku internet connection this evening. Also the laptop connection, and the main computer. Basically, my internet was down. So I went through all the usual things to find the problem. Computer was talking to the router that was in turn talking to the modem. So far so good. I managed to tell the router to tell the modem to change my IP address. Everything was working. But I could not reach any web sites, email, or ftp servers. I finally figured out that the DNS must be down. Domain Name Service is the internet utility that converts name addresses (like DangerousIntersection.org) to numerical route addresses (like 206.225.8.91) so your packets (requests, pages, images, etc) can find their way through the web. So I called AT&T and answered a series of questions, like "Can you get online?" (No) and "Did you try rebooting and turning the modem off and back on?" (Yes). Finally, I landed in the service hold queue. What to my wondering ear did appear in the cannot-get-online and did-reboot queue? An annoying loop of messages telling me all the wonderful support I can get online! This, plus the repeated suggestion that I try rebooting.

ga-ah!GAA-AH!ga-ah!

I sat on hold for 35 minutes before I decided to vent on this forum. Well, at least to write about it. I have to wait till either they fix the problem, or I get through and can ask for a numerical address for the address server to bypass the broken automatic one. After 73 minutes (1:13) of this, I reached an actual person. I started with asking if she knew how long the DNS would be down, largely to jump past all the AnyKey suggestions. No, but similar problems typically are resolved in 4 hours. Then I asked if she had a bypass DNS address that I could use until theirs was working. No she didn’t have this information. I suggested that she pass upstream my frustration with the “just go online” message piped in to people who were calling because they cannot get online. She had no mechanism for this. Oh, well. I stayed polite. Tech support folks are in a miserable position when they have no way to fix anything, and the problem is real.

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Indiana crackdown on snow sculptures of penises

A mere sculpture of a mere body part is obscene, according to authorities in Indiana. Listen to these victims, who appear to be scarred for life. I feel scarred for life merely by hearing about this display of a human body part. I can understand those who think it is in bad taste. Terror Management Theory offers me an explanation for the extent of the outrage. And see here: "We are gods with anuses: another look at 'terror management theory.'”

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Who cares what the experts have to say?

What do you do when you cannot any longer find a scientist to support your government's self-destructive policies? You declare that you don't want any further scientific input. That's what the UK has done regarding the idiotic "war on drugs." No scientists are stepping up to lend support that the "war on drugs" is a good idea. Therefore, who needs scientists?

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Reading quietly en masse

In one of the episodes of the original Twilight Zone television series, an introverted fellow is desperate to be left alone so that he can read books.  He loved reading, but he was driven to desperation because other people constantly interrupted his reading. In that TV episode, the introverted fellow got his wish, more or less.   Today I was reminded that hundreds of people can read quietly together. I witnessed this every day event at the main branch of the New York City Public Library. More specifically, I witnessed this phenomenon at the Deborah, Jonathan F. P., Samuel Priest, and Adam R. Rose Main Reading Room. Here's how the room is described at the library's website:

[The reading room] is a majestic public space, measuring 78 feet by 297 feet—roughly the length of two city blocks—and weaving together Old World architectural elegance with modern technology. The award-wining restoration of this room was completed in 1998, thanks to a fifteen million-dollar gift from Library trustee Sandra Priest Rose and Frederick Phineas Rose, who renamed the room in honor of their children.

Here, patrons can read or study at long oak tables lit by elegant bronze lamps, beneath fifty-two foot tall ceilings decorated by dramatic murals of vibrant skies and billowing clouds. Since the General Research Division’s opening day on May 23, 1911, vast numbers of people have entered the main reading room. . . . In one of his memoirs, New York Jew, Kazin described his youthful impression of the reading room: “There was something about the. . .light falling through the great tall windows, the sun burning smooth the tops of the golden tables as if they had been freshly painted—that made me restless with the need to grab up every book, press into every single mind right there on the open shelves.”

A few years ago, a friend urged me to visit this reading room, but it always seemed that when I happened to be in New York and when I happened to be walking by the main branch, it was after closing time. This week I found myself in New York for an extended stay thanks to a massive snow storm. Thus, there were no excuses. I was stunned by this spectacularly beautiful room filled with traditional table lamps and a most unusual collection of people.  They were unusual because they were so absolutely quiet. [More . . . ]

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